:root{--kt-primary:#277500;--kt-primary-hover:#1e5c00;--kt-accent:#d46a00;--kt-bg-main:#f4f7f5;--kt-text-dark:#1c241c;--kt-text-muted:#627262;--kt-border:#e2ede2;--kt-radius-lg:12px;--kt-radius-md:8px;--kt-radius-sm:6px;--kt-font:"Century Gothic", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif}.kt-chat-toggle{background:var(--kt-primary);color:#fff;cursor:pointer;z-index:200000;border:none;border-radius:50%;justify-content:center;align-items:center;width:60px;height:60px;font-size:24px;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 12px 30px #2775004d}.kt-chat-toggle:hover{background:var(--kt-accent);transform:translateY(-4px)scale(1.05);box-shadow:0 12px 30px #d46a0066}.kt-chat-toggle:active{transform:translateY(-2px)scale(.98)}.kt-chat-icon-badge{background:var(--kt-accent);color:#fff;z-index:200001;min-width:22px;height:22px;font-size:11px;font-weight:700;font-family:var(--kt-font);pointer-events:none;box-sizing:border-box;border:2px solid #fff;border-radius:999px;justify-content:center;align-items:center;padding:0 6px;display:none;position:fixed;bottom:64px;right:20px;box-shadow:0 4px 10px #00000026}.kt-chat-tooltip{width:280px;max-width:calc(100vw - 48px);color:var(--kt-text-dark);border-radius:var(--kt-radius-md);z-index:200001;font-size:13.5px;font-weight:700;line-height:1.4;font-family:var(--kt-font);border:1px solid var(--kt-border);box-sizing:border-box;background:#fff;padding:12px 32px 12px 16px;animation:4s ease-in-out infinite ktTooltipFloat;display:none;position:fixed;bottom:100px;right:24px;box-shadow:0 10px 30px #0000001f}.kt-chat-tooltip:after{content:"";border:8px solid #0000;border-top-color:#fff;border-bottom-width:0;position:absolute;bottom:-8px;right:20px}.kt-tooltip-close-btn{color:#718096;cursor:pointer;z-index:10;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;font-size:12px;transition:all .2s;display:flex;position:absolute;top:5px;right:6px}.kt-tooltip-close-btn:hover{color:#1a202c;background:#edf2f7}@keyframes ktTooltipFloat{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}.kt-chat-popup{border-radius:var(--kt-radius-lg);z-index:199999;width:420px;max-width:calc(100% - 40px);height:620px;max-height:82vh;font-family:var(--kt-font);border:1px solid var(--kt-border);background:#fff;flex-direction:column;animation:.3s cubic-bezier(.34,1.56,.64,1) ktWindowOpen;display:none;position:fixed;bottom:100px;right:24px;overflow:hidden;box-shadow:0 20px 50px #00000029}@keyframes ktWindowOpen{0%{opacity:0;transform:translateY(18px)scale(.95)}to{opacity:1;transform:translateY(0)scale(1)}}.kt-chat-header{color:var(--kt-text-dark);border-bottom:1px solid var(--kt-border);background:#fff;flex:none;justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.kt-chat-header-profile{align-items:center;gap:12px;display:flex}.kt-robot-avatar{background:var(--kt-primary);border:1px solid #ffffff26;border-radius:8px;justify-content:center;align-items:center;width:40px;height:40px;display:flex;position:relative;overflow:hidden;box-shadow:0 4px 10px #27750040}.kt-robot-avatar:before{content:"";z-index:1;background:linear-gradient(135deg,#ffffff26 0%,#00000026 100%);position:absolute;inset:0}.kt-robot-eyes{z-index:2;align-items:center;gap:5px;display:flex;position:relative}.kt-robot-eye{background:#0fc;border-radius:1px;width:9px;height:3px;animation:3.5s ease-in-out infinite ktCyberBlink;position:relative;box-shadow:0 0 6px #0fc,0 0 2px #fff}@keyframes ktCyberBlink{0%,45%,49%,to{opacity:1;transform:scaleY(1)}47%{opacity:.4;transform:scaleY(.1)}}.kt-chat-header-info{flex-direction:column;display:flex}.kt-chat-header-title{color:var(--kt-text-dark);font-size:15px;font-weight:700}.kt-chat-header-status{color:var(--kt-primary);align-items:center;gap:4px;font-size:12px;font-weight:500;display:flex}.kt-chat-header-status:before{content:"";background:#34c759;border-radius:50%;width:6px;height:6px;display:inline-block}.kt-chat-close{background:var(--kt-bg-main);color:var(--kt-text-muted);cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;transition:all .2s;display:flex}.kt-chat-close:hover{color:var(--kt-text-dark);background:#e2ede2}.kt-chat-contact-strip{border-radius:var(--kt-radius-md);background:var(--kt-bg-main);border:1px solid var(--kt-border);z-index:20;flex:none;margin:10px 14px 4px;padding:10px 12px;position:sticky;top:0}.kt-chat-contact-title{color:var(--kt-text-muted);text-transform:uppercase;letter-spacing:.5px;text-align:center;margin-bottom:6px;font-size:11px;font-weight:600}.kt-chat-channels{flex-direction:column;gap:6px;display:flex}.kt-chat-channels a{color:var(--kt-text-dark);border-radius:var(--kt-radius-sm);border:1px solid var(--kt-border);background:#fff;align-items:center;gap:10px;padding:8px 12px;font-size:13px;font-weight:500;text-decoration:none;transition:all .2s;display:flex}.kt-chat-channels a .channel-detail{color:var(--kt-text-muted);margin-left:auto;font-size:13px}.kt-chat-channels a:hover{border-color:var(--kt-primary);color:var(--kt-primary);box-shadow:0 3px 10px #00000008}.kt-chat-messages{-webkit-overflow-scrolling:touch;background:#fff;flex-direction:column;flex:1;gap:6px;padding:16px;display:flex;overflow-y:auto}.kt-chat-bubble-wrapper{flex-direction:column;max-width:85%;animation:.25s cubic-bezier(.4,0,.2,1) ktBubblePop;display:flex}@keyframes ktBubblePop{0%{opacity:0;transform:scale(.9)translateY(8px)}to{opacity:1;transform:scale(1)translateY(0)}}.kt-chat-bubble-wrapper.user{align-self:flex-end}.kt-chat-bubble-wrapper.staff,.kt-chat-bubble-wrapper.system{align-self:flex-start}.kt-chat-meta-name{display:none!important}.kt-chat-bubble{border-radius:var(--kt-radius-md);word-wrap:break-word;white-space:pre-line;padding:8px 14px;font-size:13.5px;line-height:1.45;position:relative}.kt-chat-bubble.user{background:var(--kt-primary);color:#fff;border-bottom-right-radius:3px;padding-right:34px}.kt-chat-bubble.staff,.kt-chat-bubble.system{background:var(--kt-bg-main);color:var(--kt-text-dark);border-bottom-left-radius:3px}.kt-msg-status{user-select:none;justify-content:flex-end;align-items:center;height:13px;display:flex;position:absolute;bottom:5px;right:8px}.kt-msg-status svg{fill:currentColor;opacity:.85;width:14px;height:14px;display:block}.kt-chat-options{flex-direction:column;align-self:flex-start;gap:6px;width:min(240px,85%);margin-top:4px;animation:.25s ktBubblePop;display:flex}.kt-chat-option-btn{border:1px solid var(--kt-primary);width:100%;color:var(--kt-primary);border-radius:var(--kt-radius-sm);cursor:pointer;font-size:12.5px;font-weight:700;font-family:var(--kt-font);text-align:center;background:#fff;padding:8px 12px;transition:all .2s}.kt-chat-option-btn:hover{background:var(--kt-primary);color:#fff;box-shadow:0 3px 10px #27750026}.kt-chat-option-btn:active{transform:scale(.97)}.kt-chat-option-btn.no{border-color:var(--kt-accent);color:var(--kt-accent)}.kt-chat-option-btn.no:hover{background:var(--kt-accent);color:#fff;box-shadow:0 3px 10px #d46a0026}.kt-chat-typing{color:var(--kt-primary);font-size:12px;font-weight:700;font-family:var(--kt-font);align-self:flex-start;align-items:center;gap:6px;padding:0 14px 8px;display:none}.kt-typing-label{color:#277500;display:inline-block}.kt-typing-dots{border-radius:var(--kt-radius-md);align-items:center;gap:4px;padding:6px 10px;display:inline-flex}.kt-typing-dots span{background:var(--kt-primary);border-radius:50%;width:5px;height:5px;animation:1s ease-in-out infinite both ktTypingBounce;display:inline-block}.kt-typing-dots span:nth-child(2){animation-delay:.16s}.kt-typing-dots span:nth-child(3){animation-delay:.32s}@keyframes ktTypingBounce{0%,80%,to{opacity:.45;transform:translateY(0)}40%{opacity:1;transform:translateY(-4px)}}.kt-chat-bubble .kt-typing-dots{background:0 0;padding:0;display:inline-flex}.kt-chat-bubble .kt-typing-dots span{background:var(--kt-text-dark)}.kt-chat-paused-notice{border-top:1px solid var(--kt-border);color:#7a4a00;text-align:center;background:#fff8ec;flex:none;margin:0;padding:10px 14px;font-size:13px;font-weight:700;line-height:1.5}.kt-chat-paused-notice a{color:#277500;text-underline-offset:2px;text-decoration:underline}.kt-chat-input-row{border-top:1px solid var(--kt-border);background:#fff;flex:none;align-items:center;gap:10px;padding:12px 14px;display:flex}.kt-chat-message-input{border:1px solid var(--kt-border);background:var(--kt-bg-main);border-radius:var(--kt-radius-md);font-family:var(--kt-font);color:var(--kt-text-dark);outline:none;flex:1;padding:10px 14px;font-size:13.5px;transition:all .2s}.kt-chat-message-input:focus{border-color:var(--kt-primary);background:#fff;box-shadow:0 0 0 2px #27750014}.kt-chat-send-btn{border-radius:var(--kt-radius-md);background:var(--kt-primary);color:#fff;cursor:pointer;border:none;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:15px;transition:all .2s;display:flex}.kt-chat-send-btn:hover{background:var(--kt-primary-hover);transform:scale(1.02)}@media (width<=480px){.kt-chat-popup{display:none;z-index:210000!important;border:none!important;border-radius:0!important;flex-direction:column!important;width:100%!important;max-width:100%!important;height:100dvh!important;max-height:100dvh!important;position:fixed!important;inset:0!important;overflow:hidden!important}.kt-chat-toggle{z-index:209998!important}.kt-chat-icon-badge,.kt-chat-tooltip{z-index:209999!important}.kt-chat-header,.kt-chat-input-row{flex-shrink:0!important}.kt-chat-messages{-webkit-overflow-scrolling:touch;flex:auto!important;overflow-y:auto!important}.kt-chat-toggle{bottom:15px;right:15px}.kt-chat-tooltip{max-width:240px;bottom:85px;right:15px}.kt-chat-icon-badge{bottom:55px;right:12px}}.kt-chat-popup,.kt-chat-popup *,.kt-chat-popup :before,.kt-chat-popup :after{box-sizing:border-box}.kt-chat-popup .kt-chat-messages{isolation:isolate;min-height:0}.kt-chat-popup .kt-chat-bubble-wrapper{flex-direction:column!important;width:fit-content!important;min-width:0!important;max-width:85%!important;display:flex!important;position:relative!important}.kt-chat-popup .kt-chat-bubble-wrapper.user{align-self:flex-end!important;align-items:flex-end!important}.kt-chat-popup .kt-chat-bubble-wrapper.staff,.kt-chat-popup .kt-chat-bubble-wrapper.system{align-self:flex-start!important;align-items:flex-start!important}.kt-chat-popup .kt-chat-bubble{transform:none;width:fit-content!important;min-width:0!important;max-width:100%!important;font-family:var(--kt-font)!important;word-break:break-word!important;overflow-wrap:anywhere!important;white-space:pre-line!important;border-style:solid!important;border-width:0!important;margin:0!important;font-size:13.5px!important;line-height:1.45!important;display:block!important;position:relative!important}.kt-chat-popup .kt-chat-bubble.user{background:var(--kt-primary)!important;color:#fff!important;border-bottom-right-radius:3px!important;padding:8px 34px 8px 13px!important;box-shadow:0 2px 4px #2775001f!important}.kt-chat-popup .kt-chat-bubble.staff,.kt-chat-popup .kt-chat-bubble.system{color:var(--kt-text-dark)!important;background:#f0f5f0!important;border-bottom-left-radius:3px!important;padding:8px 13px!important;box-shadow:0 1px 2px #00000009!important}.kt-chat-popup .kt-chat-bubble:before,.kt-chat-popup .kt-chat-bubble:after,.kt-chat-popup .kt-chat-bubble-wrapper:before,.kt-chat-popup .kt-chat-bubble-wrapper:after{content:none!important;display:none!important}.kt-chat-popup .kt-chat-bubble svg{max-width:none!important;max-height:none!important}.kt-chat-popup .kt-msg-status{pointer-events:none!important;justify-content:center!important;align-items:center!important;width:14px!important;height:13px!important;display:flex!important;position:absolute!important;bottom:5px!important;right:8px!important}.kt-chat-popup .kt-msg-status svg{fill:currentColor!important;width:14px!important;height:14px!important;display:block!important}@media (width<=480px){.kt-chat-popup .kt-chat-bubble-wrapper{max-width:88%!important}.kt-chat-popup .kt-chat-bubble{font-size:14px!important}}@media (width>=481px){.kt-chat-header{padding:10px 14px}.kt-chat-header-profile{gap:9px}.kt-robot-avatar{width:32px;height:32px}.kt-chat-header-title{font-size:13.5px}.kt-chat-header-status{font-size:11px}.kt-chat-close{width:28px;height:28px;font-size:13px}.kt-chat-contact-strip{padding:7px 10px}.kt-chat-contact-title{font-size:10.5px}.kt-chat-channels a{gap:8px;padding:6px 10px;font-size:12px}.kt-chat-channels a .channel-detail{font-size:11.5px}.kt-chat-popup .kt-chat-messages{padding:12px}.kt-chat-popup .kt-chat-bubble{font-size:12.5px!important}.kt-chat-paused-notice{font-size:11.5px}.kt-chat-input-row{padding:8px 10px}.kt-chat-message-input{padding:8px 12px;font-size:12.5px}.kt-chat-send-btn{width:34px;height:34px;font-size:13px}}